43 reviews and counting averaging 1.1 stars (out of 5).

Some excerpts:

I as well wish I could give Schindler elevators a 0 rating. For a month I have called them to service our elevator a very nice and descent technician did come out to see the elevator and said he could not do anything about it because a part needed to be ordered….

Poor customer service for a long existing client, wow... that is my biggest gripe and I'm only filling the requested characters needing typed at the moment. Omg, one star, post it please…

We use Schindler Elevator and I am now in process of looking elsewhere!! I've been with my company for a long time and we have lost our normal tech who cared. Now we have different people and they all are awful!!!!!…

146 reviews and counting averaging 1.2 stars (out of 5)

Some excerpts:

Their customer service is non-existent. The do not return calls or respond to emails. If you can get them to come out they will pretend to fix your elevator and bill you a fortune. Then it will continue to break down constantly, multiple times in a week, and you get billed for every call but they never fix anything. ….

Over the past week, the Schindler Malta technician has been called almost daily. After each visit the lift works for a few hours and then stops working.…

Lift broke down 4 times in a week. Yesterday technician came but today lift not working again. What the hell is he doing? It takes 2 days to answer our call but then he is out in less than 30 minutes. Very bad service…

“F” from BBB Rating & Accreditation

Example complaints:

The company has not fulfilled their maintenance agreement. I have numerously tried to address this issue with Schindler and nothing has been done to correct the problem.

This has been going on for the last year and a half. This company comes out to my apartment building to try and fix the elevator, and never can figure out what the issue is.

Hi I am very frustrated with this company I have recieved 3 bills from them for $4198.50 but no one has returned my calls or emails I have asked for an explanation of these **** but I get no response We are a ************** and have a brand new elevator installed 3.5 yrs ago It stopped working for 3 months…